Cancellation & Refund Policy

Effective Date: January 11, 2025

This Cancellation & Refund Policy outlines the terms and conditions for cancellations and refunds for MUNIQ by AJ workshop registrations.

1. No Return of Services

As this is an educational event, the services (registration, participation, training sessions, materials, etc.) are intangible and time-bound. Therefore, once a registration is completed and payment is made, returns are not applicable.

2. Refund Eligibility

We offer refunds only under the following exceptional circumstances:

• Double Payment: If a delegate has made more than one payment for the same registration due to a technical or manual error.
• Event Cancellation: If the event is cancelled by the organizers, a full refund will be issued to all registered participants.
• Eligibility Error: If you registered but later found ineligible due to age, background, or other specific workshop prerequisites outlined during registration, and if this is communicated within 48 hours of payment.

3. Refund Process

To request a refund under eligible circumstances:

• Contact us within 48 hours of payment
• Provide transaction details and reason for refund
• Refunds will be processed within 7-10 business days
• Refunds will be credited to the original payment method

4. Cancellation by Organizers

In the unlikely event that MUNIQ by AJ needs to cancel a workshop due to unforeseen circumstances:

• Participants will be notified at least 24 hours in advance
• Full refund will be processed automatically
• Alternative workshop dates may be offered

5. Non-Refundable Items

The following are non-refundable under any circumstances:

• Completed workshop sessions
• Downloaded materials and resources
• Issued certificates
• Payment processing fees

6. Contact for Refunds

For any questions regarding this policy or to initiate a refund request, please contact:

📧 Email: muniqbyaj@gmail.com

📞 Phone: +91 7889244978

Please include your transaction ID and detailed reason for the refund request.