MUNIQ by AJ - Where Diplomats Are Built

Effective Date: January 11, 2025

This Shipping Policy explains the delivery method for MUNIQ by AJ services and materials. Since our workshops are conducted online, this policy covers digital delivery and any physical materials that may be provided.

1. Digital Service Delivery

MUNIQ by AJ provides educational workshops and training through digital platforms. Our services are delivered electronically and do not involve physical shipping.

Workshop access details are sent via email within 24 hours of registration
Digital materials are provided through secure online platforms
No physical shipping is required for workshop participation
All resources are accessible online during and after the workshop

2. Electronic Materials

The following materials are delivered electronically:

Workshop joining links and access credentials
Digital handouts and reference materials
Certificate of completion (PDF format)
Resource links and additional reading materials

3. Delivery Timeline

Registration Confirmation: Immediate email upon successful payment
Workshop Details: Within 24 hours of registration
Pre-workshop Materials: 48 hours before the workshop
Certificate: Within 48 hours of workshop completion

4. Physical Materials (If Applicable)

In rare cases where physical materials are provided (such as promotional items or special workshop kits), the following applies:

Shipping is available within India only
Standard shipping takes 5-7 business days
Tracking information will be provided via email
Physical materials are complementary to digital services

5. Technical Requirements

To receive and access our digital services, you need:

A stable internet connection
A device capable of video conferencing (computer, tablet, or smartphone)
A valid email address for receiving materials
Basic software for viewing PDFs and accessing online platforms

6. Access Issues

If you experience any issues accessing your digital materials or workshop:

Check your spam/junk folder for emails
Ensure your internet connection is stable
Contact our support team for technical assistance
Alternative access methods may be provided if needed

7. International Participants

Our online workshops are accessible globally. However, please note:

Workshops are conducted in India Standard Time (IST)
Physical materials (if any) are shipped within India only
Digital materials are accessible worldwide
Time zone differences should be considered when registering

8. Contact for Delivery Issues

For any questions about service delivery or access issues, please contact:

📧 Email: muniqbyaj@gmail.com

📞 Phone: +91 7889244978

Our support team will respond within 24 hours to resolve any delivery-related concerns.